UAE is witnessing a major technology upturn with the Government moving to more digital processes and leaving behind paper-based or card-based systems. From mobile app-based passes to advanced face detection and smart gates it all here.
Similarly, the private sector is also adopting technology-first practices to reduce operational costs and enhance business productivity.
Adopting Technology in Organization
When the world is moving to digital spaces, the importance of securing these systems from data hack is becoming more important. Also, backing it up with a Quality Management System to oversee the transformation and efficiently implement a new system is essential.
Research indicates there is a growing cybercrime rate and whopping financial losses ranging to several 100 billion dollars and personal data loss of customers around the world. To avoid such industry mishaps industry 4.0 coupled with ISO 9001:2015 Certification Standard is the solution.
Industry 4.0
The manufacturing industry is transforming to technology-driven robotics applications. The focus is to optimize the operational performance of the manufacturing setup. ISO 9001:2015 Certification has a major role to play in industry 4.0 to achieve the desired results.
Industry 4.0 comes with a host of technological advancements and business benefits. For example, redundant and monotonous works are engaged by robots.
Similarly, hazardous works for humans can be completed using robots such as precision welding in high temperatures.
How ISO 9001 Certification Will Help Organizations Embrace Industry 4.0?
Industry 4.0 covers the whole product design, production, management, and maintenance functions of the organization.
The level of technology adoption in an organization depends on employee adoption and top management involvement. All levels of the organization can get substantial benefits from the digital transformation.
To make the process of technology adoption easier and practice continuous improvements in the organizational systems, ISO 9001:2015 Certification has a role to play.
The success of the implementation of new digital technologies can be governed by ISO 9001:2015 guidelines and following the Quality Management System framework and best practices.
Quality and Industry 4.0
Industry 4.0 revolves around a host of concepts ranging from system thinking, data-driven decision making, leadership for organizational learning, statistical data, and more.
Above all quality is a prime aspect of the new industrial revolution. Optimizing the organization’s production line, reduce energy consumption, reduce raw material consumption, focus on green energy and recycling, etc.; remain the objectives of the industrial transformation.
Having a robust Quality Management System in place is a must-have for the implementation of a technology transformation project for the current system.
ISO 9001:2015 Certification and Broader Organizational Objectives
ISO 9001:2015 Certification helps organizations with achieving the broader objectives to achieve business excellence and long-term sustainability.
With ISO 9001:2015 Certification and the technology adoption, organizations aim to achieve significant business growth, add more staff to the team, expand the production lines, reduce energy emissions, and enhance industrial productivity.
Also, connecting with the customers more effectively is another key area of focus for organizations. customer satisfaction is an essential component to grab a high market share in the competitive marketplace.
ISO 9001:2015 Certification and Customer Management
ISO 9001:2015 Certification helps in practicing continual improvements in organization processes, cost management, winning new customers, satisfying customer requirements, and more.
The best practices, guidelines, and frameworks of ISO 9001:2015 Standard help organizations in creating a safer, sustainable, and more reliable business ecosystem.
Also, ISO 9001:2015 Standard helps in streamlining the supply chain to keep the operational and overhead costs low at the same time managing the customer front effectively.
The Quality Management System will help employees to manage the customers effectively by quickly answering their queries and closing customer complaints.
Performance Tracking
The success of the ISO 9001:2015 Standard is the reporting and performance tracking of the Quality Management System.
Having a management review meeting frequently to take a stock of what is happening in the production line, sales volume, customer management, employee front, etc.,
It will help in gauging the organizational performance on a timely basis and conduct the required re-structuring and optimizations.
Employee involvement
The success of ISO 9001:2015 Certification depends on the quality team or employees who handle the Quality Management System.
The employees must be given accountability and define the responsibilities of ensuring the implementation, maintenance, and improvement of the system remains a top priority.
The employees must conduct regular quality audits, appoint ISO Consultants and Certification body for the surveillance audits for validating the Certification and the compliance with ISO 9001:2015 Standard, and more.
Hence, in a nutshell, ISO 9001:2015 Certification is a very crucial aspect of organizational performance and with industry 4.0 becoming mainstream, the importance of ISO 9001:2015 Standard is at an all-time high.
To know more about the ISO 9001:2015 Certification Process, talk to our expert team of ISO Consultants right away!
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